Shipping policy
Thank you for shopping with Kindred Spirits Mercantile! We take great care in preparing and shipping your handmade soaps, candles, and teas.
Processing Time All orders are processed within 2–3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Shipping rates are calculated at checkout based on your order and location. We ship within the United States via USPS or UPS.
Estimated Delivery Times
- Standard Shipping: 5–7 business days
- Expedited Shipping: 2–3 business days (if available)
Delivery times are estimates and may vary during peak seasons or due to carrier delays.
Order Tracking Once your order has shipped, you will receive a confirmation email with a tracking number.
Damaged or Lost Packages If your order arrives damaged or is lost in transit, please contact us at shop@kindredspiritsmercantile.com within 7 days of the expected delivery date. We'll do our best to make it right.
Questions? Reach out to us at shop@kindredspiritsmercantile.com — we're happy to help!